Top 7 eCommerce and Social Media Marketing Trends for 2020

Social media serves the critical purpose in internet marketing through helping organizations establish a robust web presence, boost traffic, and leads generation. A social media strategy that’s well-structured strategy is paramount to boost the growth and development of an eCommerce brand. Owing to its commercial success worldwide, social media continues to be popular.

A noteworthy percentage of ad campaigns occur via social media sites. An eCommerce marketing company that includes social media to advance eCommerce could be extremely advantageous. It’s proven to be effective in drawing the interest of the big number of audiences using social media.

The explosive growth and use of the internet continue to grow bigger. eCommerce brands using social media with the goal to build leads, enhance their sales, and spread digital awareness come out winners. Social media could boost sales due to the robust online presence on websites such as Twitter and Facebook, which provide a cost-effective way of directly interacting with prospective consumers.

As eCommerce and social media become more enmeshed in people’s lives, the opportunities to interact and bolster each other are innumerable, taking into account that an average person spends an hour and forty minutes on social media on a daily basis. There is a continuous rise in eCommerce solutions and shopping platforms that entrepreneurs use to build their brands online. Among the many are Magento marketing services that cater to the vast majority of brands using the Magento platform for their stores.

Between the growing competition and lesser attention spans, to stay competitive and to remain standing, be it for an online or offline business proves to be more challenging. Fortunately, just like the technology that continues to evolve, there are also social media and eCommerce trends that provide more opportunities for both digital and physical stores to stay profitable and attract customers.

7 Trends in Social Media and eCommerce Marketing -

1. Content Planning Ahead of Time. 

Crafting and laying out how business storytelling unfolds in time is the key to ascertain the frequency and quality of publishing. Moreover, content planning is one of the most effective means of appealing to the emotions of customers and persuade them to visit online as well as brick-and-mortar stores.

2. Collaboration for Driving Success. 

Social media and digital marketing are now legitimate channels for all kinds and sizes of brands. Deploying and strategizing campaigns over this is a responsibility that involves several talents, such as designers, copywriters, creatives, and photographers. Moreover, they empower numerous departments to work together, namely, finance, marketing, product and sales, legal, and HR. The result is consistent experiences and better content across all channels for shoppers, online and offline.

3. Responsiveness is the Key. 

Those who shop online have higher expectations when it comes to service quality. It is not surprising that in today’s world that continues to accelerate, speed is one of the biggest satisfaction drivers. Timely and courteous response to the messages and comments of web visitors and social media followers are no longer considered as a competitive edge. It is now the new standard.

4. Content is the King. 

Building content from scratch, which aligns with the DNA of a brand and the expectations of the audience is the best approach to create goodwill over time. On the majority of online platforms where organic reach lowers, duplicated content, automation, and clickbait are not reliable strategies anymore. Building informative, pedagogical, and entertaining content drives foot and click traffic, but produces loyalty as well.

5. Social Commerce. 

Social commerce is nearly as old as social media. For some reason however, the shopping habit never truly lived up to the hype. With Facebook making a huge splash in the eCommerce field, selling, and buying via social media should considerably expedite.

6. Rich Media Reach. 

Although there is no doubt that pictures and images would stay as the foundation of online communication, there are more media on the rise, including videos, geo-filters, podcasts, augmented reality experiences, and stories. These technologies could be extremely beneficial to large and small brands that keep on lowering costs, in order to leverage formats, as well as provide shopping experiences that are appealing, differentiating, and interactive.

7. The Time for Vertical Integration. 

From entirely digital brands opening brick-and-mortar stores, to historic market leaders that develop new online models, vertical integration is occurring left and right. Moreover, it looks like a new untapped potential for growth for a lot of brands. Both online and offline retail are more than ever in convergence.

Conclusion

How consumers shop online and offline is changing. The change comes with a lot of opportunities leveling the playing field of the retail industry, commissioning retailers of all sizes and shapes to reinvent and stay ahead of the competition.

Although entrepreneurs of eCommerce have not been completely immune from the economic crises, and the pandemic that the world is facing these days, the impact overall has evidently accelerated the transition from physical retail. Making an active investment in electronic commerce today, you’ll be in a better position to achieve successful results in the future.


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